Member Card / Debit Card

The Member Card Debit Card: A multi-purpose tool for your wallet

Use it to access your accounts 24 hours a day.  Your Member Card Debit Card, together with your Personal Identification Number (PIN) gives you surcharge-free access to your credit union accounts for deposits as well as cash withdrawals, balances and transfers at THE EXCHANGE Network’s 2,400 ATMs across the country.

Member Card Debit Cards can also be used at 46,000 Interac Association ATMs here in Canada and more than 5 million point-of-sale debit terminals at half a million Canadian retailers.  IC Savings members who are international travelers can use their Member Card Debit Cards at more than 1 million MasterCard\CIRRUS ATMs in 210 countries.

Cardholder Safety Tips

·                 Your Debit Card is like a ‘key’ to your account(s). The card should never be "lent" to anyone, including friends and family.

·                 Always protect your PIN, which is your electronic signature. You should memorize it, never write it down, and never disclose it to anyone.

·                 When selecting a PIN, always avoid the obvious - e.g. name, street number, telephone number, date of birth, etc.

·                 Never let your Debit Card out of sight when conducting a transaction.

·                 When conducting any transaction, use your hand or body to shield your PIN.

·                 After completing a transaction, always remember to retrieve your Debit Card and, if provided, your transaction record.

·                 If the card is lost, stolen or retained by an ATM, you should notify IC Savings immediately using the numbers below and report any theft incident to the police.

Has Your Member Card Debit Card been lost or stolen? Don't delay!

Call 1-877-764-3693 from the United States and Canada to cancel your card immediately. If you’re traveling outside the U.S. or Canada, call collect to 1-905-764-3693.

To complete the cancellation, you will be asked to provide either your Debit Card number, your name and account number at the credit union, or your social insurance number and birth date for verification.