Branch Administrative Clerk

Are you interested in helping to grow a business? Do you want to be a key influencer in your community?

Our goal at IC Savings is to help our members achieve financial independence. We also believe in investing in our communities, both financially and by being actively involved.

Who are we looking for?

We are looking for a bright and detail-oriented individual to join our team on a 12-month contract. This individual will take responsibility for the following defined functions in our Branch Administration department:
  • Maintain and update the internal AML watch list.
  • Handle all incoming requirements to pay from CRA or the courts; follow up with branches on status of accounts and make payments as required.
  • Handle all production orders, ensuring they are completed in a timely fashion and by the specified due date.
  • Maintain and update spreadsheet for all requirements to pay.
  • Print and review all incoming reports from the branches regarding LCTR/EFTs; ensure documentation is complete, address deficiencies, track trends and report to AML Compliance Officer for further review. Follow up with branch for missing or incorrect information.
  • Investigate events identified by Navaera on the “On-Demand Domain.”
  • Assist with updating documentation on all AML procedures.
  • Print all morning reports required for the department (e.g., DRVA and c-View reports).
  • Maintain and assist with updating the procedural manual and implementation of other functions, policies, processes related to branch operations and compliance.
  • Create user IDs and access for new employees.
  • Complete branch-requested password updates, changes and/or resets.
  • Maintain employee posting restrictions and statement access; make changes as required; complete annual audit of accounts.
  • Assist with incoming wires from the MTS and SWIFT systems.
  • Perform other duties as assigned.

Factors that will contribute to your success

  • Completion of post-secondary education with a focus on business administration.
  • Minimum of one year’s work experience in the financial services industry.
  • Basic knowledge of anti-money laundering or similar experience.
  • Ability to quickly learn and adapt in order to perform day-to-day functions of the job.
  • Good interpersonal skills, high level of professionalism, diplomacy, patience and sound judgment.
  • Good organizational skills, time management and attention to detail.
  • Excellent customer service skills and phone etiquette.
  • Good communication skills, written and oral.
  • Proficiency in MS Office (Excel, Word, Outlook, Power Point). Knowledge of DNA banking system and Navaera preferred. Ability to learn other software to perform job functions.

Working conditions

  • Professional, team-oriented office environment.
  • Standard corporate business hours based on a 37.5-hour work week: Monday to Wednesday from 9:00 am to 5:00 pm, Thursday and Friday from 9:00 am to 6:00 pm; ability to work overtime, if required.
  • The physical demands are representative of those that must be met by being able to successfully perform the essential functions of the job; these include, but are not limited to sitting, considerable use of computer and phone, and seldom moving of items up to 25 pounds in weight.

How to apply  

If you think you have what it takes to be a successful member of our team, please forward your resumé by email to, and in the subject line, please specify “Branch Administrative Clerk.”

At IC Savings, we are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process. All submissions are confidential.

We thank you in advance for taking the time to review our posting. If you have been selected for an interview, we will be in touch.

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