Our team can help you with all your banking needs

Locate a branch or ATM

We have eight conveniently located branches in the GTA and offer access to over 3,500 ding free® ATMs across the country.

See which are close to you.

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Credit card support

For general account inquiries, to check your balance or to report a missing card, please call Collabria Financial's Contact Centre.

Phone, toll-free from anywhere in Canada or the U.S.: 1-855-341-4643

Phone, collect when travelling outside North America: 1-647-252-9564 

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General inquiries or to schedule an appointment

Corporate Office: (416) 784-9885
Lending Administration: (416) 784-0200
Lending Services: (416) 253-4007

Corso Italia: (416) 653-4007
Etobicoke Centre: (416) 251-4007
Hillcrest Village: (416) 654-4007
Little Italy: (416) 530-4007
Little Portugal: (416) 533-9245
Woodbridge West: (905) 850-4009
Woodbridge Village: (905) 264-4007
Yorkdale-Glen Park: (416) 784-4007 

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Report a lost or stolen debit card, or suspicious activity

Can't find your Member Card debit card? Have you noticed any unauthorized activity on your account? Call us.

Phone, toll-free from anywhere in Canada or the U.S.: 1-877-764-3693

Phone, collect when travelling outside Canada or the U.S.: 1-905-764-3693

For verification purposes, you will need to provide your name, debit card and account numbers, or your social insurance number and birth date.

Top Questions

You've got questions, we've got answers.

What are my branch hours?

For the time being, we have temporarily adjusted our branch hours. We are open Monday to Friday, from 9:30am to 2pm although calls will be taken until 5pm.  Please call ahead before you visit; we will accommodate in-branch visits for requests that are time-sensitive in nature and can only be completed in-person. Otherwise, there is a lot we can do for you by phone or email.

How do I activate my new card?

Once you receive your card in the mail, visit us in branch to activate your card unless you requested a personalized card. In that case, you will receive another mailer and can use the information included in it at any ATM.

What are the current rates at IC Savings?

See our Rates page for an updated list of mortgage, credit card, bank account and savings account rates.

What happens if I get a suspicious email or text from IC Savings?

IC Savings will never send you an unsolicited email or message asking for any confidential information – this includes information such as your PIN, password or card numbers. If you do receive an email of this nature, please report it. If you think you have been a victim of fraud or have any unknown transactions on your account, please let us know.

How do I order new cheques?

You can now order cheques within Online Banking.

  • First, click My Accounts.
  • Next, select your bank account, then click Order Cheques.

​Follow the prompts to submit your order.

Contact us

Questions? Comments? Kudos? Please contact us by filling out the form below.

A member of our team will get back to you within two business days.

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